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Help/Download Problems

DVD downloads are very large files and whilst that's not a problem for most people, doing the download in your browser sometimes doesn't complete properly or your connection might get cut off temporarily.

It doesn't seem to matter which browser you use, we've heard of clients being affected on a variety of browsers and platforms. Currently most browsers do not resume downloads either which means if you get interrupted you have to start again. This can be a problem if you have a limited bandwidth allowance or have to pay per GB download, plus it's a frustrating waste of time.

Browsers also don't do clever tricks like segmented downloading which can *dramatically* improve your download speeds.

Fortunately there is a solution, and a very good one too (and it's free).

http://www.freedownloadmanager.org

As the name suggests it's free and it does the same job as other download managers like getright, including resuming downloads as well as segmented downloading.

I did a test and normally I get around 2-400kb/sec from the server. This means a DVD download normally takes me about 3-4 hours. I tested downloading with FreeDownloadManager and I was getting sustained speeds of over 2mb/sec. The DVD was down in 30mins - Incredible!

So basically if you're having download problems, or even if you're not, give this a go since it will almost certainly help eliminate any download timeouts and will maybe improve your speed too. And it's free :D

Here are the screenshots I took from my test - please remember I normally get 3-400kb/sec on a good day.



A bit better than 400kb/sec, and earlier on in the file this was up over 2.5mb/sec - from Houston to the UK!





Note the start time 18:39





Finish time 19:07, that's 28mins for a 3GB DVD from Houston to the UK.



I had heard occasional reports from customers using iGetter for the Mac who had suddenly increased their download speeds significantly but it's not free.

Previously I'd used getright because of it's resuming capabilities, but hadn't noticed a speed increase and whilst Getright has a free version I believe it's limited to a certain amount of downloads - e.g. 8gb...so hopefully you can see why I'm excited about finding this software and the potential it has to make downloads even easier, faster and more reliable.

I hope this info helps :)




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